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Internet + Customs Electronic Tax Form Query Guide

Published on April 20, 2025

After paying import taxes, paper tax receipts involve long wait times and are easily lost. Now, through the “Internet + Customs” platform, you can query and download electronic tax receipts online — conveniently and efficiently.

Platform Overview

“Internet + Customs” is an online service platform launched by the General Administration of Customs, providing a variety of online services including electronic tax receipt queries.

Access URL: http://online.customs.gov.cn

Recommended browsers: Chrome, Firefox (IE has poor compatibility and is not recommended)

Pre-Operation Requirements

  • Enterprise IC card or USB Key
  • Card reader driver installed
  • Taxes already paid to customs

Query Operation Steps

Step 1: Log In to the Platform

  1. Open http://online.customs.gov.cn
  2. Click “Login” in the top right corner
  3. Select IC card login
  4. Insert the IC card and enter your PIN
  5. After successful login, you will be directed to the main page

Step 2: Find the Tax Receipt Query Entry

Method 1:

  • Home page → “I Want to Query” → “Tax and Fee Information Query”

Method 2:

  • Search directly for “Electronic Tax Receipt”
  • Or find the corresponding entry under “Common Functions”

Step 3: Select Query Conditions

On the query page, fill in:

  • Query type: Select “Paid Tax Receipts”
  • Time range: Select the date range you want to query
  • Tax receipt number: Enter directly if available (optional)
  • Declaration form number: Query by declaration form number (optional)

Click the “Query” button.

Step 4: View Query Results

The system displays a list of tax receipts matching the criteria, including:

  • Tax receipt number
  • Declaration form number
  • Tax type (customs duty, VAT, consumption tax, etc.)
  • Tax amount
  • Payment date
  • Status

Step 5: Download Electronic Tax Receipt

  1. Select the desired tax receipt from the query results
  2. Click “View” or “Download”
  3. The system generates a PDF format electronic tax receipt
  4. Save it to your local computer

The electronic tax receipt contains:

  • Customs payment voucher number
  • Taxpaying enterprise information
  • Product information and tax amount details
  • Payment bank and time
  • Customs seal (electronic)

Electronic vs. Paper Tax Receipts

Comparison ItemElectronic Tax ReceiptPaper Tax Receipt
AvailabilityAvailable immediately after paymentRequires waiting for mail delivery
Legal validityEqual to paper versionTraditional voucher
Storage methodElectronic storagePhysical storage
Query convenienceOnline query anytimeRequires finding physical documents
Use for deductionCan be used directly after printingUsed directly

Common Issues

Unable to Find Tax Receipt

  • Confirm that taxes have actually been paid (bank deduction successful)
  • Check if the query time range is correct
  • Tax receipt generation may have a 1-2 hour delay
  • Try again at a different time

Electronic Tax Receipt Cannot Be Downloaded

  • Check if the browser is blocking pop-ups
  • Try switching to a different browser
  • Clear browser cache and retry

IC Card Login Failure

  • Confirm the IC card has not expired
  • Check the driver and card reader
  • Try removing and reinserting the IC card

Tax Receipt Information Is Incorrect

  • Contact the customs office where taxes were paid for verification
  • Provide the declaration form number and tax receipt number
  • Apply for correction

Tax Receipt Management Recommendations

  1. Download promptly — Download electronic tax receipts as soon as possible after paying taxes, to avoid inability to query during system maintenance
  2. Organize and archive — Archive by month/quarter for easy future deduction declarations
  3. Dual backup — Local hard drive + cloud storage dual backup
  4. Verify amounts — After downloading, promptly check that tax types and amounts are correct
  5. Pay attention to validity period — Customs payment vouchers have a deduction deadline; submit deduction declarations in a timely manner

Electronic tax receipts make import tax management more convenient and efficient. If you have any customs-related questions, Vortrich is always ready to provide professional support.