Complete Guide to Printing Import/Export Customs Declarations via Electronic Port

In import and export business, the customs declaration form is one of the core documents. Whether for foreign exchange verification, tax refund declarations, or internal company archiving, you cannot do without paper customs declaration forms. Today I will guide you step by step through printing import and export customs declaration forms via the China Electronic Port system, explaining each step clearly.

What is the Electronic Port?

China Electronic Port is a public port information platform led by the National Port Management Office, accessible at http://www.chinaport.gov.cn/. It connects multiple government departments including Customs, Taxation, Foreign Exchange, and Quality Inspection. Enterprises can use this platform to handle customs declarations online, pay taxes and fees, and query and print customs declaration forms.

Pre-Printing Preparation

Before you begin, please confirm the following conditions are met:

IC card and reader: Enterprise legal representative IC card or operator IC card, along with a compatible USB card reader
Client program: Install the Electronic Port client control (download and install for first-time use)
Browser: Internet Explorer or compatibility mode browser is recommended; some functions have limited Chrome support
Printer: Connect a printer; A4 paper is recommended

Tip: If your computer cannot recognize the card reader, first check whether the driver is correctly installed, then confirm the card reader status is normal in Device Manager.

Printing Steps

Step 1: Log in to the Electronic Port

Open your browser and visit http://www.chinaport.gov.cn/. Insert the IC card and enter your password to log in. The default password is generally 88888888 (eight 8s). It is recommended to change it immediately after your first login.

Step 2: Enter the Customs Declaration Query Module

After successful login, locate the “Customs Declaration Query/Print” function module on the homepage menu and click to enter.

Step 3: Select the Declaration Type

Choose based on your needs:

Import Customs Declaration: Query import cargo declaration records
Export Customs Declaration: Query export cargo declaration records

Step 4: Set Query Conditions

Enter query conditions to narrow down results. Common filter criteria include:

Declaration Number: If you know the specific number, entering it directly is the most precise
Declaration Date: Select the start and end date range
Import/Export Indicator: Import or Export
Operating Entity: Enter the enterprise customs code

Step 5: Query and Print

Click the “Query” button, and the system will list matching customs declaration records. Find the declaration you need to print, click the corresponding declaration number to enter the detail page, confirm the information is correct, and click the “Print” button.

The system supports printing the following formats:

Customs Declaration Form: Standard customs format
Declaration Retention Copy: For enterprise self-retention

Printing Format Requirements

Paper: A4 paper, portrait orientation
Copies: It is recommended to print at least 3 copies (for tax refund, foreign exchange verification, and company archive)
Seal: After printing, the form must be stamped with the company seal to be valid

Common Issues and Solutions

Card Reader Cannot Recognize the IC Card

Check if the USB port is loose; try a different USB port
Reinstall the card reader driver
Confirm the IC card chip is facing up and inserted in the correct direction

Printed Page Is Blank

Check if the browser is blocking pop-up windows; allow pop-ups and retry
Try switching browsers or using compatibility mode
Clear browser cache and log in again

Cannot Find Customs Declaration Records

Confirm the date range is correct
Declaration data typically has a 1-2 business day delay; recently released declarations may not yet be available
Verify the operating entity customs code is correct

Printed Content Is Incomplete

Adjust browser page zoom to 100%
Disable the “Headers and Footers” option in print settings
Check if the printer paper setting is A4

Document Management Recommendations

Customs declaration forms are important business vouchers. Enterprises are advised to establish a proper document archiving system:

Electronic archiving: Scan printed customs declarations as PDF files and store them by year and month
Paper archiving: Organize by declaration number or business date and store in archive boxes
Retention period: Per customs regulations, customs declaration documents must be retained for at least 3 years
Separate management of tax refund copies: The tax refund copy of the customs declaration used for export tax refunds should be kept separately to avoid loss

Printing customs declaration forms may seem simple, but many issues arise in practice. If you encounter special circumstances or system failures during operation, feel free to contact the Votrich team. We provide professional customs declaration and document guidance services to make your import and export business run more smoothly.